SMS & Email Terms & Conditions
Effective Date: 01/26/2026
These SMS & Email Terms & Conditions (“Messaging Terms”) govern the text message (SMS) and email communications provided by Color Palette LLC (“Color Palette,” “we,” “us,” or “our”). By opting in to receive SMS or email communications from us, you agree to the terms outlined below.
These Messaging Terms apply in addition to our Terms of Service and Privacy Policy.
1. Types of Messages You May Receive
If you opt in to receive communications from Color Palette, you may receive recurring automated or non-automated messages, including but not limited to:
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Promotional offers, product launches, and announcements
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Order confirmations, shipping updates, and delivery notifications
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Cart reminders and post-purchase messages
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Customer service and account-related communications
Message frequency may vary based on your interactions with our Services.
2. Consent to Receive Messages
SMS Consent
By providing your mobile phone number and opting in through our website, checkout, pop-ups, or other opt-in methods, you consent to receive automated SMS messages from Color Palette at the number provided.
Consent is not a condition of purchase.
Email Consent
By providing your email address, you consent to receive email communications from Color Palette, including marketing messages and service-related notifications. Transactional emails (such as order confirmations) may be sent regardless of marketing preferences.
3. Opt-Out & Managing Preferences
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-subscribe.
For assistance, reply HELP or contact us at support@colorpalettestudios.com.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the footer of our emails. Transactional and service-related emails may continue as required to fulfill your orders or provide support.
4. Message & Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan. Color Palette is not responsible for any charges incurred.
Wireless carriers are not liable for delayed or undelivered messages.
5. Data Use & Privacy
We respect your privacy and handle messaging data responsibly.
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Mobile numbers, email addresses, and messaging interaction data are used solely to deliver communications, provide customer support, and comply with legal obligations.
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Mobile information and email addresses are never sold or shared with third parties for their own marketing purposes.
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Messaging services are delivered using trusted third-party platforms (such as Klaviyo, Shopify, or Gorgias) that act on our behalf.
For more information, please review our Privacy Policy.
6. Eligibility
By subscribing to SMS or email communications, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
7. Changes to Messaging Terms
We may update these SMS & Email Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued participation in messaging programs constitutes acceptance of the updated terms.
8. Contact Information
If you have questions about these Messaging Terms or need assistance, please contact us: